Premier service. Seamless stays. Forever Memories.
Unwind began with a simple belief that vacation stays should feel intentional; grounded in the kind of care that is memorable. Michele and Edward Johnson built that belief here in Coeur d’Alene, where the exquisite views cause you to exhale while neighbors still wave at each other from the porch.
Edward grew up in the Coeur d’Alene area and Michele was raised just over the border in Montana. They share a deep love for the region’s small-town charm, natural beauty, and close-knit community. These values shape their approach to hospitality and guide their commitment to serving local homeowners and guests with care. Together, they shape Casago Unwind around trust, intention, and the joy of helping people feel at home.
The Johnsons not only travel, primarily staying at vacation homes, but also own a vacation rental property on the Oregon coast. This connection strengthens their understanding of what thoughtful management looks like from every perspective – homeowner, guest, and partner.
Casago Unwind operates with local heart and national support by taking a hands-on approach backed by Casago’s vast network. Every home is cared for with precision, personal attention, and an understanding that true hospitality doesn’t need to announce itself. It simply invites you to breathe, rest, and truly unwind.
Meet the Local Team
Michele Johnson - Crafting hospitality with heart
Michele is a Co-Founder and President of Casago Unwind. Having grown up in Montana, she leads with a passion for creating memorable travel experiences and building trusted homeowner partnerships. She views hospitality as an art, one that blends accountability, care, and a meticulous approach so every guest feels welcome and every owner feels confident. With over 15 years of senior leadership at a global technology company, Michele brings deep expertise in scaling customer-centric strategies and guiding high-performing teams. Her eye for design and presentation ensures each property reflects comfort, quality, and thoughtful details that consistently create unforgettable first impressions. How she leads sets the tone for a culture and brand rooted in excellence and that is known for integrity and trust. She continues to shape Casago Unwind through actively building strong relationships within the community and prioritizing partnerships with local businesses.
Edward Johnson – Driving performance with precision
A native to the Coeur d’Alene area, Edward is a Co-Founder and Principal of Casago Unwind, where he oversees operations with a focus on consistency, professionalism, and efficiency. He is dedicated to ensuring every home meets the highest standards of readiness and that owners experience seamless, reliable management. With decades of experience advising large corporations in data analytics, business strategy, and change management, Edward brings a methodical approach to operational oversight, financial discipline, and process improvement. His ability to translate complex challenges into practical, scalable solutions strengthens Unwind’s ability to grow responsibly while maintaining the highest quality standards. Edward’s operational rigor ensures Unwind grows with integrity, scaling thoughtfully while remaining grounded in regional character and personal connection.
Olivia Dyk – Elevating experiences with creativity
Olivia is the Guest Experience Manager at Casago Unwind, where she brings dedication, creativity, and hospitality expertise to every interaction. She is passionate about crafting personal, seamless experiences that make guests feel at home and homeowners feel confident in their partnership with Casago Unwind. With prior experience in the vacation rental industry, Olivia combines operational precision with a genuine love for people, ensuring every stay reflects comfort, care, and thoughtful attention to detail. Her strong work ethic and eye for presentation help properties shine while strengthening Casago Unwind’s reputation for excellence. Living in the Coeur d’Alene area, Olivia appreciates its balance of natural beauty and close-knit community. A perfect setting for creating meaningful guest experiences.
Brandy Lane – Creating comfort with consistency
Meet Brandy, our Home Care Supervisor at Casago Unwind, where she combines reliability, organization, and a love of hospitality to ensure every guest feels at home. With years of experience caring for vacation properties and being incredibly meticulous, she takes pride in preparing clean, comfortable spaces that welcome families and travelers alike. Her strong organizational skills and dependable nature make her a trusted part of the Unwind team. Drawn to the opportunity to help build Casago Unwind from the ground up, Brandy values being part of a passionate group dedicated to excellence and growth. Living in Coeur d’Alene offers her the perfect balance of small-town warmth and endless access to outdoor adventure.
JD Shuck – Caring for detail with dedication
As Property Care Associate at Casago Unwind, JD brings precision, attentiveness, and pride to every home he manages. He approaches each property with care, ensuring every space reflects the comfort, beauty, and reliability that define the Unwind experience. His ability to identify and resolve issues before they arise supports a seamless experience for guests and homeowners alike. Drawn to Unwind for its culture of growth and authenticity, JD values working alongside leaders who inspire positive change in the workplace. JD enjoys exploring the natural beauty the Coeur d’Alene area has to offer and looks forward to contributing to our vibrant community that makes this region special.
